This client hired another company and they did a horrible job.
They were not professional refinishers. Surfaces Rx restored the furniture following refinishing best practices. We stripped off the old finish, sanded out the swirls and scratches from the other refinishers, repaired damaged veneer, restrained, sealed and sprayed two coats of Mohawk Matte 20 Lacquer finishing.
If you look closely you can see swirls, drips, and cross-grain scratches
Surfaces Rx removed the old finish by hand-sanding the nightstand. And you can see the grain coming out and both the swirls and scraches fade away.
After the sanding the piece is masked and taped for staining and sealing,
After the staining, the piece is sprayed with a durable top coat finish.
The piece is sprayed with a durable top coat finish, allowed to dry, then is scuff-sanded, and then last top coat of top coat is applied.